Stake Privacy Policy

Stake collects personal data that users provide directly, as well as data generated automatically through interaction with the platform. This information is gathered for specific, lawful purposes and is not processed beyond those stated purposes.

Categories of Personal Data Collected

• Full name and date of birth
• Contact details, including email address and phone number
• Government-issued identification documents (for identity verification)
• Financial information, including bank account or payment method details
• Device and browser information, IP address, and usage data
• Transaction history and account activity records

Purpose of Collection

Personal data is collected to:

• Verify user identity and age in accordance with applicable requirements
• Process deposits, withdrawals, and other account transactions
• Deliver account-related communications and service notifications
• Comply with anti-money laundering (AML) and Know Your Customer (KYC) obligations
• Prevent fraud, abuse, and unauthorised access
• Improve the quality and functionality of platform services

Data Protection Measures

Stake applies a combination of technical and organisational measures to safeguard personal data, including:

• Encryption of data in transit and at rest using industry-standard protocols
• Restricted access to personal data, limited to authorised personnel only
• Regular security assessments and system audits
• Secure storage infrastructure with access controls and monitoring

User Rights

All users have the following rights in relation to their personal data:

• Right to access: Users may request a copy of the personal data held about them.
• Right to correction: Users may request the correction of inaccurate or incomplete data.
• Right to deletion: Users may request the removal of their personal data, subject to applicable legal retention obligations.
• Right to withdraw consent: Users may withdraw consent to processing at any time, without affecting the lawfulness of prior processing.

To exercise any of these rights, users may contact Stake through the support channels available on the website.

Compliance with Indian Laws

Stake processes personal data in a manner consistent with applicable data protection standards and information technology regulations relevant to users in India, including the Information Technology Act, 2000, and associated rules governing sensitive personal data and information.

Personal data collected by Stake is used exclusively for defined, legitimate purposes. No data is processed arbitrarily or beyond what is necessary for the operation of the platform and its associated services.

Primary Uses of Personal Data

• Account management: To create, maintain, and manage user accounts, including authentication and profile updates.
• Transaction processing: To facilitate deposits, withdrawals, bonuses, and all financial activity on the platform.
• Service improvement: To analyse usage patterns, identify technical issues, and enhance platform functionality and performance.
• Marketing communications: To send users promotional offers, updates, and relevant notifications, where the user has provided consent. Users may opt out of marketing communications at any time.
• Analytics: To generate aggregated, anonymised insights about user behaviour, which support informed decisions about platform development.
• Regulatory compliance: To meet obligations under applicable laws, including AML and KYC requirements, and to respond to lawful requests from regulatory or law enforcement authorities.

Principles Governing Data Use

All processing is carried out in accordance with the following principles:

• Lawfulness: Data is processed only where a valid legal basis exists, including user consent, contractual necessity, or legal obligation.
• Transparency: Users are informed of the purposes for which their data is used, as documented in this policy.
• Data minimisation: Only data that is necessary for the stated purpose is collected and retained.
• Accuracy: Reasonable steps are taken to ensure that personal data is accurate and kept up to date.
• Storage limitation: Personal data is retained only for as long as is necessary for the relevant purpose or as required by law.

Stake provides users with straightforward mechanisms to access, update, and request the deletion of their personal data.

Accessing Personal Data

Users may submit a formal request to access the personal data held by Stake. Upon verification of identity, the platform will provide the requested information within a reasonable timeframe, consistent with applicable legal requirements.

Correcting Personal Data

If a user believes that any personal data on record is inaccurate or incomplete, a correction request may be submitted through the platform’s support channels. Stake will review and update the relevant records promptly.

Requesting Deletion of Personal Data

Users may request the deletion of their personal data. Such requests will be processed subject to any overriding legal obligations that require the retention of certain records, such as transaction logs required under AML regulations.

Consent to Security and Payment Processing

By registering and using the platform, users acknowledge and consent to the following:

• Personal data may be subject to identity and security verification checks carried out by Stake or its authorised service providers.
• Financial and payment data may be processed by third-party payment service providers as part of the transaction facilitation process.
• These processing activities are necessary for the secure and lawful operation of the platform and cannot be opted out of while maintaining an active account.

Stake is an online gambling platform intended exclusively for adults. Access to and use of any part of the platform is strictly limited to individuals who are 18 years of age or older.

Age Restriction Policy

• The platform does not knowingly collect personal data from individuals under the age of 18.
• Users are required to confirm their age at the time of registration.
• Where required, users must provide valid government-issued identification documents to complete the verification process.

Limitations on Age Verification

Stake acknowledges that age cannot always be confirmed with certainty without the submission of official documentation. The platform undertakes reasonable steps to detect and prevent underage access, but cannot guarantee absolute prevention in all cases without verified documents.

Deletion of a Minor’s Data

If a parent or legal guardian believes that a minor has registered on the platform or that personal data relating to a minor has been collected, they may contact Stake through the official support channels. Upon verification of the claim, all relevant personal data associated with the minor’s account will be permanently deleted without undue delay.

Stake operates as a global platform and may engage partners, service providers, and subsidiaries located in countries outside of India. As a result, personal data may be transferred to, stored in, or processed in jurisdictions other than the user’s country of residence.

Nature of International Transfers

• Personal data may be processed in countries where Stake’s technology partners, payment processors, or operational teams are based.
• Such transfers are made to enable the delivery of the platform’s core services, including account management, payment processing, fraud prevention, and customer support.

Consent to Cross-Border Processing

By accessing and using the Stake platform, users consent to the transfer of their personal data to jurisdictions outside India for the purposes described in this policy.

Confidentiality Obligations of Partners

All third parties and partners involved in the processing of personal data outside India are contractually required to:

• Maintain the confidentiality of all personal data received
• Implement appropriate technical and organisational security measures
• Process personal data solely for the purposes specified by Stake
• Comply with data protection standards that are no less rigorous than those applied by the platform itself

The legal disclaimer forms part of this Privacy Policy and may, in certain circumstances, alter the scope or legal effect of the provisions set out herein.

Scope and Application

• The disclaimer applies from the moment a user accepts this Privacy Policy, whether through electronic signature, account registration, or any other form of acceptance or accession.
• Where the disclaimer introduces a modification to the standard terms of this policy, the modified provision will take effect in relation to the specific interaction or context for which it has been issued.

Limitation of Liability

• Stake does not accept liability for any loss or damage arising from the misuse of the platform or the provision of inaccurate personal data by users.
• The platform is not responsible for security breaches that result from user actions, including the sharing of login credentials or access to accounts by unauthorised parties.
• Nothing in this disclaimer limits rights that users may hold under applicable Indian law, including under the Information Technology Act, 2000, or any successor legislation.

Updates to the Disclaimer

The legal disclaimer may be updated from time to time. Users are advised to review this policy periodically to remain informed of any changes. Continued use of the platform following the publication of updates constitutes acceptance of the revised terms.

Cookies are small text files that are placed on a user’s device when they visit a website. These files store limited information about the user’s interaction with the site and are retrieved on subsequent visits to enable certain site functions and improvements.

How Stake Uses Cookies

Cookies are used for the following purposes:

• Statistical analysis: To measure site traffic, user engagement, and session frequency, which helps the platform understand how users interact with its services.
• Behavioural analysis: To observe navigation patterns and usage habits, enabling the platform to identify areas for improvement.
• Personalisation: To store user preferences and display content that is relevant to individual users based on prior interactions.
• Site performance: To support the technical functioning of the platform, including session management and load optimisation.

Cookie Retention Period

Cookies placed by Stake are retained for a period of up to one (1) year from the date of placement, unless deleted by the user prior to that date.

Managing Cookie Preferences

Users may manage or disable cookies through their browser settings at any time. Disabling cookies may affect the functionality of certain features on the platform. Users are advised to consult their browser’s help documentation for guidance on cookie management.

Access to and use of the Stake platform constitutes full and unconditional acceptance of this Privacy Policy in its entirety.

Binding Nature of the Policy

• All registered users and visitors to the platform are bound by the terms of this Privacy Policy from the moment they first access the website.
• Continued use of the platform following any updates to this policy constitutes acceptance of the revised version.

Current Version Prevails

• The version of this Privacy Policy currently published on the Stake website supersedes all prior versions and any informal or verbal representations made regarding data handling practices.
• In the event of any inconsistency between this document and any other communication, the current published version of this Privacy Policy shall take precedence.

Policy Updates

Stake reserves the right to update or amend this Privacy Policy at any time. Users will be notified of material changes through the platform or via the contact details associated with their account. Users are encouraged to review this document periodically to remain informed of the current terms.

Stake may, under defined circumstances, share personal data with third parties. Such sharing is carried out only where there is a lawful basis for doing so, and is limited to what is necessary for the stated purpose.

Circumstances Under Which Data May Be Shared

• Legal compliance: Personal data may be disclosed to regulatory authorities, law enforcement agencies, or courts where required by applicable law or pursuant to a valid legal order.
• Dispute resolution: Data may be shared with arbitration bodies, legal representatives, or relevant authorities in connection with the resolution of disputes.
• Contractual obligations: Personal data may be shared with service providers or business partners with whom Stake has entered into data processing agreements, to the extent necessary for the delivery of contracted services.

Notification of Third-Party Sharing

• Where third-party recipients are listed on the Stake website, users may refer to that listing for further information.
• Where a specific third party is not listed, Stake will, to the extent permitted by law, inform the relevant user of the purpose and scope of the data sharing prior to or at the time of disclosure.

Consent

By submitting personal data to Stake through registration or continued use of the platform, users consent to the sharing of that data with third parties in accordance with the terms described in this section. Users who do not consent to such sharing should refrain from using the platform.

The Stake platform may contain hyperlinks to external websites operated by third parties. These links are provided for reference or informational purposes only.

Independent Privacy Practices

• Each third-party website linked from the Stake platform operates under its own privacy policy and data handling practices.
• Stake does not control, review, or take responsibility for the content, privacy policies, or data collection practices of any external website.
• The inclusion of a link to an external website does not constitute an endorsement or recommendation of that site or its practices.

User Responsibility

• Users who follow links to external websites do so at their own discretion and risk.
• Prior to submitting any personal data on an external website, users are advised to review the privacy policy of that website carefully.
• Stake accepts no liability for any loss, damage, or privacy breach arising from a user’s interaction with a third-party website.