Stake Rules and Regulations in India

By accessing Stake and using its services, you enter into a binding legal agreement. These general terms outline the rights, obligations, and responsibilities of all registered users.

User Agreement

Access to the platform constitutes your full and unconditional acceptance of these terms. If you do not agree with any provision, you must discontinue use immediately. Continued use of the platform following any updates to the terms will be treated as acceptance of the revised conditions.

Eligibility Requirements

To use the platform and place a bet or access any services, you must meet the following criteria:

• Be at least 18 years of age
• Be a natural person with legal capacity to enter into binding agreements
• Not be a resident of a jurisdiction where access to the platform is prohibited
• Not be registered as a self-excluded user on any gambling exclusion list

Stake’s Rights to Modify Terms

Stake reserves the right to amend, update, or replace any part of these terms at any time. Users will be notified of material changes through the platform or via registered email. It is your responsibility to review the current terms regularly.

Acceptable Use

The platform and its services must be used solely for lawful, personal, non-commercial purposes. You are prohibited from:

• Using automated systems, bots, or scripts to interact with the platform
• Engaging in any activity that disrupts platform operations
• Attempting to gain unauthorised access to any account or system
• Misrepresenting your identity during registration or verification

Content Protection

All content on the platform, including graphics, software, text, and odds data, is protected under applicable intellectual property laws. Reproduction, distribution, or commercial exploitation of any platform content without prior written consent is strictly prohibited.

Limitation of Liability

Stake shall not be held liable for any indirect, incidental, or consequential loss arising from your use of the platform, including technical failures, service interruptions, or errors in odds calculations, except where such liability cannot be excluded under applicable law.

All betting activity on the platform is subject to the following general rules. These provisions govern how bets are placed, accepted, settled, and potentially cancelled.

Eligibility to Place Bets

Only verified, registered users who meet the platform’s age and identity requirements are permitted to place a bet. Users must ensure their account is in good standing and that sufficient funds are available prior to wagering.

Bet Acceptance Procedures

A bet is considered accepted only upon receipt of a confirmation from the platform system. Until such confirmation is issued, no wager is legally binding. Stake reserves the right to refuse or limit any bet without providing a reason, particularly in cases involving:

• Suspected misuse of bonuses or promotions
• Unusual or suspicious betting patterns
• Technical errors in the display of odds

Betting Limits

Minimum and maximum bet amounts apply to all markets and event types. These limits may vary based on:

• The type of sport or casino game selected
• The user’s account status and history
• The specific event or market in question

Limits are displayed within the platform interface and are subject to change at the discretion of the platform.

Calculation of Wins and Losses

Settlement of all bets is based on the odds confirmed at the time the bet was accepted. Winnings are calculated by multiplying the stake by the applicable odds. In the event of a void or cancelled bet, the original stake is returned to the user’s account.

Betting Restrictions

Certain users, markets, or event types may be subject to additional restrictions based on regulatory requirements, risk assessment, or account activity. These restrictions may include reduced maximum bet amounts, delayed acceptance, or outright refusal.

Cancellation Policies

Once a bet has been accepted and confirmed, it cannot be cancelled by the user under ordinary circumstances. Cancellations may be initiated by the platform in the following cases:

• Odds were published in error
• The event was cancelled or postponed beyond the permitted timeframe
• Clear technical malfunction affected bet placement

In all cancellation cases, the original stake will be returned to the user’s account balance.

All financial transactions on the platform are processed in accordance with established payment policies. Users are required to familiarise themselves with the applicable procedures before initiating any deposit or withdrawal.

Account Funding

Deposits may only be made from payment accounts or methods registered in the user’s own name. Third-party funding is strictly prohibited. Before a deposit is credited, the platform may require identity verification in accordance with KYC (Know Your Customer) procedures.

Available Payment Methods

The platform supports a range of deposit and withdrawal options for users in India, which may include:

• Bank transfers (NEFT, IMPS, UPI)
• Cryptocurrency wallets
• Approved e-wallet services

Available methods, associated fees, and processing limits are displayed within the account cashier section. These options are subject to change based on regulatory requirements and operational decisions.

Transaction Limits

Minimum and maximum transaction limits apply to both deposits and withdrawals. These limits vary by payment method and account verification status. Users with enhanced verification may be eligible for higher transaction thresholds.

Processing Timeframes

Processing times are indicative and may vary based on third-party provider timelines or compliance review requirements.

Identity Verification (KYC and AML)

All users are required to complete identity verification prior to withdrawal. Verification documentation may include:

• Government-issued photo identification
• Proof of address (utility bill or bank statement)
• Source of funds documentation where required

Transaction Restrictions

The platform reserves the right to decline, reverse, or place a hold on any transaction where:

• Suspicious activity is detected
• Regulatory reporting obligations are triggered
• Documentation provided is incomplete or inconsistent

Cancellation of Transactions

Deposits that have been credited to your account cannot ordinarily be reversed. Withdrawal requests may be cancelled by the user prior to processing, subject to platform procedures. Once a withdrawal has been dispatched, cancellation is not possible.

Stake is committed to promoting responsible gambling and protecting users from the potential harms associated with excessive gambling activity. The following tools and resources are available to all registered users.

Self-Assessment

Users are encouraged to periodically assess their gambling behaviour. The platform provides access to self-assessment questionnaires designed to help identify potentially problematic patterns before they escalate.

Available Control Tools

The following responsible gambling tools are accessible through your account settings:

• Deposit Limits: Set daily, weekly, or monthly caps on the amount you are permitted to deposit.
• Loss Limits: Restrict the total amount you are permitted to lose within a defined period.
• Session Time Limits: Set a maximum duration for each gambling session.
• Cooling-Off Period: Temporarily suspend your account for a defined period, during which betting activity is not permitted.
• Self-Exclusion: Permanently or indefinitely exclude yourself from the platform. Once activated, self-exclusion cannot be reversed for the duration of the selected period.

All limit changes that reduce your current thresholds take effect immediately. Increases to existing limits are subject to a mandatory waiting period.

Support and Assistance Organisations

If you are concerned about your gambling behaviour or that of someone you know, the following organisations provide confidential support:

• iCall (India): A psychological helpline operating under NIMHANS support frameworks
• Vandrevala Foundation: 24/7 mental health support helpline at 1860-2662-345
• NIMHANS (National Institute of Mental Health and Neurosciences): Offers guidance on behavioural addictions

Underage Gambling Prevention

The platform strictly prohibits access by individuals under the age of 18. If you share a device with minors, you are advised to use parental control software to restrict access to gambling-related websites and applications.

Stake operates a comprehensive Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) programme. All users are required to cooperate fully with the platform’s compliance obligations.

Legal Obligations

The platform is legally required to take reasonable steps to prevent its services from being used for money laundering, terrorist financing, or other financial crimes. These obligations are fulfilled through a combination of user verification, transaction monitoring, and regulatory reporting.

Know Your Customer (KYC) Procedures

All registered users are subject to identity verification before accessing full platform services. KYC documentation requirements include:

• Valid government-issued photo identification (passport, national ID, or driving licence)
• Proof of current residential address
• Source of funds or source of wealth documentation, where the volume or pattern of transactions requires it

Verification is conducted in accordance with the platform’s internal compliance standards and may be requested at any stage of the account lifecycle.

Transaction Monitoring

All financial activity on the platform is subject to continuous automated monitoring. Transactions that fall outside established risk parameters are flagged for review by the compliance team. Monitoring systems are designed to detect:

• Structuring of deposits or withdrawals to avoid reporting thresholds
• Rapid movement of funds without corresponding betting activity
• Patterns inconsistent with the stated purpose of the account
• Deposits or withdrawals linked to high-risk jurisdictions

Suspicious Activity Reporting

The platform is obligated to report suspicious activity to the relevant financial intelligence authorities where legal requirements mandate such disclosure. Users will not be notified if a report has been filed, as doing so would constitute a violation of applicable law.

Consequences of Policy Violations

Breach of the AML policy may result in one or more of the following actions:

• Temporary or permanent restriction of account access
• Freezing of funds pending investigation
• Full account closure
• Reporting to relevant law enforcement or regulatory authorities

The platform will not be liable for any losses incurred as a result of actions taken in compliance with AML or CTF obligations.

Stake collects and processes personal data in accordance with applicable data protection laws. This section outlines what information is collected, how it is used, and what rights you hold regarding your personal data.

Personal Data Collected

During account registration, verification, and use of the platform’s services, the following categories of personal data may be collected:

• Full name and date of birth
• Email address and contact number
• Residential address
• Government-issued identification documents
• Payment and transaction records
• Device information and IP address
• Behavioural and usage data related to platform activity

How Personal Data Is Used

Collected data is processed for the following purposes:

• Account creation and management
• Identity verification and KYC compliance
• Processing of deposits and withdrawals
• Fraud detection and prevention
• Customer support operations
• Compliance with legal and regulatory obligations
• Communication of updates, policy changes, and service notices

Data Sharing

Personal data is not sold to third parties. Data may be shared with:

• Licensed payment processing providers
• Identity verification service partners
• Regulatory and law enforcement authorities where legally required
• Group companies operating within the same regulatory framework

All third-party data processors are bound by contractual obligations to protect the confidentiality and integrity of your information.

Your Rights as a Data Subject

You hold the following rights with respect to your personal data:

• Access: Request a copy of the personal data held about you
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your data, subject to legal retention obligations
• Restriction: Request that processing be limited in certain circumstances
• Objection: Object to processing for direct marketing purposes
• Portability: Request your data in a structured, machine-readable format

Requests to exercise these rights may be submitted through the platform’s official support channels.

Data Retention

Personal data is retained for as long as necessary to fulfil the purposes for which it was collected and to comply with applicable legal retention requirements, which may extend beyond the closure of your account.

Stake employs a range of technical and organisational measures to protect the security of user accounts, financial transactions, and personal data. The following outlines the key security frameworks in place.

Data Encryption

All data transmitted between your device and the platform’s servers is protected using industry-standard SSL/TLS encryption protocols. Sensitive financial and personal data stored within platform systems is encrypted at rest using current cryptographic standards.

Two-Factor Authentication

Users are strongly advised to enable two-factor authentication (2FA) on their accounts. 2FA provides an additional layer of security by requiring a secondary verification step, typically through an authentication application, at the time of login or withdrawal authorisation.

To activate 2FA:

1. Navigate to your account security settings
2. Select the two-factor authentication option
3. Follow the setup instructions using a compatible authentication application

Continuous Activity Monitoring

Account and transaction activity is monitored continuously through automated systems designed to detect anomalous behaviour. Indicators that may trigger a security review include:

• Login attempts from unrecognised devices or locations
• Multiple failed authentication attempts
• Unusual withdrawal requests or transaction patterns
• Changes to account credentials or payment methods

If suspicious activity is detected, access to the account may be temporarily suspended pending verification by the user.

User Security Responsibilities

Account security is a shared responsibility. Users are required to:

• Use a unique, strong password not shared with other platforms
• Keep account credentials strictly confidential
• Log out of their account after each session on shared or public devices
• Notify the platform immediately upon suspecting any unauthorised account access

Platform Integrity

Stake uses independent random number generation (RNG) systems for applicable games, which are subject to periodic testing and certification by accredited third-party auditors. Fairness and integrity across all betting outcomes are maintained in accordance with the platform’s licensing obligations.